FAQ

Q: What is included in my styling bundle? 
A: Depending on the bundle you chose you will receive from one to three outfits in our signature box and 1-2 accessories. People who purchase our three outfit styling bundle will also receive a free styling guide with their order. 

Q: How do you know my style? 
A: Please provide us with your email when ordering. You will receive a styling quiz within 24 hours to the email provided. The quiz will help us with sizing and styling. 

Q: Do I have to fill out the styling quiz? 
A: Yes, fill out your styling quiz within 30 days of receiving it or your order may be subject to cancellation. 

Q: Are the clothes dirty or damaged? 
No, we make sure to wash and sanitize all clothing items before shipment. All items go thru a rigorous inspection before shipment. 

Q: Can I return any items I don't like?

 A: Unfortunately, due to the customization of each styling bundle we do not accept returns.        


Q: What are the benefits of shopping second-hand?

A: Mass-produced fast fashion has taken over the fashion industry. The fashion industry accounts for 4% of greenhouse gas emission, 20% of industrial water pollution globally, and workers face issues such as hazardous environment and low wages. By buying secondhand you are creating less waste and saving those items from landfills. You are extending the life of clothing and reducing water usage.  Research by WRAP found that by extending the average life of clothes by just three months per item, from 2 years and 2 months to 2 years and 5 months, would lead to a 5–10% reduction in each of the carbon, water and waste footprints.